Goldenbird Overseas (GBO) has established a streamlined and efficient process for exporting high-quality ceramic tiles to international markets. By adhering to global standards and maintaining a customer-centric approach, we ensure that our products reach our clients with utmost satisfaction. Here is a detailed overview of our export process, including the logistics and use of Incoterms such as FOB for simplified understanding.
1. Order Confirmation
The process begins with the confirmation of the order. Once the client finalizes their requirements, including tile designs, sizes, and quantities, we initiate the production or prepare the inventory for dispatch. This stage involves:
- Verifying product specifications.
- Confirming quantities and timelines.
- Coordinating with production teams for quality checks.
2. Quality Assurance
At GBO, quality is a top priority. Every batch of ceramic tiles undergoes rigorous inspection to meet international standards. Our quality checks include:
- Ensuring durability and strength.
- Verifying color consistency and design accuracy.
- Testing for scratch resistance and surface finish.
3. Packaging and Labeling
Proper packaging is crucial for the safe transit of ceramic tiles. Our packaging process involves:
- Using durable materials to protect tiles from damage during transportation.
- Labeling each package with product details, such as type, size, and quantity.
- Ensuring compliance with international shipping requirements.
4. Logistics and Incoterms
GBO employs a robust logistics framework to facilitate seamless export operations. While we work with multiple Incoterms, we primarily highlight the use of FOB (Free On Board) for easier comprehension by our clients. Under FOB terms:
- We deliver the goods to the designated port, which is Mundra Port, Gujarat, India.
- The buyer assumes responsibility for the shipment once the goods are loaded onto the vessel.
Our choice of Mundra Port ensures efficient handling and connectivity to global shipping routes. In addition to FOB, we also accommodate other Incoterms based on client preferences and specific trade requirements.
5. Documentation
Accurate documentation is critical for smooth export transactions. We handle all necessary paperwork, including:
- Commercial invoice.
- Packing list.
- Certificate of origin.
- Bill of lading.
- Quality and compliance certificates as required by the importing country.
6. Customs Clearance
Our experienced team manages the customs clearance process efficiently, ensuring:
- Compliance with all export regulations.
- Timely submission of documents.
- Hassle-free clearance of goods.
7. Loading and Shipping
Once cleared by customs, the ceramic tiles are securely loaded onto the vessel. At this stage, the buyer’s responsibilities begin under FOB terms. For clients opting for other Incoterms, we provide additional support as required, such as arranging transportation to the final destination.
8. Post-Shipment Support
GBO’s commitment to customer satisfaction extends beyond shipment. We provide:
- Updates on shipment status and estimated delivery times.
- Assistance with any issues related to product handling or customs at the destination.
- Follow-up to ensure the client’s expectations are met.
Conclusion
Goldenbird Overseas prides itself on its efficient and transparent export process. By leveraging our expertise, quality standards, and adherence to Incoterms like FOB, we simplify the complexities of international trade for our customers. With Mundra Port as our key export hub and a commitment to flexibility, we ensure that our ceramic tiles reach global markets seamlessly and reliably.